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Archive for October, 2009|Monthly archive page

Remember to Visit Your Nemesite(s)

In Tips on October 29, 2009 at 2:05 pm

That’s right, we coined the term for your nemesis website. And some of you have more than one! Don’t forget to visit their sites often and/or set up an alert or feed to keep tabs on any changes. But be sure to spend more time & energy giving your own website TLC . . . even if it means getting uber-critical. Lacking x-ray-vision for such things? Don’t worry . . . @websitesnafus can help you stay sharp. Keep in touch!

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Oh No Lenovo!

In Web Applications on October 28, 2009 at 4:33 pm

Lenovo has a great user-centric concept going with the “help me choose a laptop” function. (Plus, deals through today, October 28!) 

But where the app falls flat is when there are no products that meet your criteria.  If you are designing an application like this, make sure your results always end up positive.  There are many ways to do this; you need only exercise some creative thinking about design!

ohno-lenovo

Nothing to see here, move along now

Send Me to the Moon, Don’t Let Me Down

In Uncategorized on October 21, 2009 at 11:23 pm

First off, let me say that I LOVE this store: http://www.velocityartanddesign.com.  I dig their brand, their merch, and even though I don’t know them, I think I would enjoy hanging out with them.  I’m thrilled they’ve been in business for 10 years and I want them to be successful.  That’s why I’m going to pick on them for one little thing (and they are not alone in this!):  Managing data to show only what’s in stock. 

Here’s a screenshot of their nicely designed and clean site, but see the item called out?  It’s a limited edition and not in stock.  I find out when I click to go to the item detail and the “Add to Cart” button is grayed out. Ouch! It might be a fluke and luckily in this case it won’t turn me off enough so that I won’t shop there (other retailers, beware!), but it is disappointing.  It’s probably just a database fix but in your business, try to be vigilant about controlling the information and the rules around it so your customers and would-be customers don’t get bummed out on what they can’t have.

So Sad, Not in Stock

So Sad, Not in Stock